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Knowledge-Centered Support
Results: 36

#	Item
31	KCS Principles Course Overview “This was the best seminar I have ever Add to Reading List Source URL: www.servicemanagementfusion.com Language: English - Date: 2014-06-23 17:53:05 Groupware Information technology management Education theory Help desk Knowledge Centered Support Kansas City Southern Railway Knowledge management Workflow Knowledge worker Rail transportation in the United States Transportation in the United States Transportation in North America
32	Why salesforce.com needs ® MindTouch ... and so do you. 1 Time to value Add to Reading List Source URL: www.mindtouch.com Language: English - Date: 2015-01-08 04:15:58 Software Computing MindTouch Inc. Customer experience management Salesforce.com Customer experience Knowledge Centered Support MindTouch Core Wiki software Marketing Business
33	LANDESK® Service Desk LANDESK® Service Desk Certified in All 15 ITIL® v3 Suitability Requirements LANDESK demonstrates capabilities for all PinkVERIFY 3.0 Toolsets Add to Reading List Source URL: rs.landesk.com Language: English - Date: 2014-08-15 10:02:57 LANDesk Service desk Information Technology Infrastructure Library Incident management Knowledge Centered Support Problem management Service catalog Change management Service Information technology management Project management Information technology
34	Synergies between ITIL® and Knowledge-Centered Support (KCSSM) Together, ITIL and KCS can improve IT service management Roy Atkinson, John Custy, and Add to Reading List Source URL: www.axelos.com Language: English - Date: 2014-06-17 03:59:50 Information technology Information Technology Infrastructure Library Knowledge Centered Support Change management IT service management Service desk Incident management Problem management Kansas City Southern Railway Information technology management Rail transportation in the United States Transportation in the United States
35	KCS CERTIFIED PUBLISHER GUIDE KCSSM Version 5.0 ©2010 CONSORTIUM FOR SERVICE INNOVATION Add to Reading List Source URL: www.thekcsacademy.net Language: English - Date: 2012-05-15 03:10:04 Standards Kansas City Southern Railway Professional certification Knowledge Centered Support Rail transportation in the United States Transportation in the United States Transportation in North America
36	Bridging the Barriers to Knowledge Management by Paul M. Dooley Add to Reading List Source URL: www.optimalconnections.com Language: English - Date: 2013-05-30 17:28:19 Groupware Method engineering Standards Cognitive science Knowledge management Information Technology Infrastructure Library Knowledge Centered Support Problem management Incident management Information technology management Management Business

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